Starting with Microsoft Flow, as an individual, is easy! Before you can create a flow, sign up by using any email address. If you've never used an online Microsoft product with that address, you'll need to take a few moments to register it.

Sign up free

If you haven't used other online Microsoft products then you will need to sign up.

  1. In flow.microsoft.com, click or tap Sign up free in the upper-right corner.

    Sign-up link

  2. Specify your email address, and then click or tap Go.

Sign in

If you have used other Microsoft online products, either for work or yourself, then all you need to do is Sign in.

  1. In flow.microsoft.com, click or tap Sign in in the upper-right corner.

    Sign-in link

  2. Specify your email address.

  3. On the sign-in page for your organization or for Microsoft Accounts, specify your address and password.

Using paid features

Anyone can sign up and get a free plan for Microsoft Flow. If your organization has purchased Office 365 or Dynamics 365 for you, you may have access to additional features for Microsoft Flow. You can also start a 90 day free trial or purchase Microsoft Flow Plan 1 or Plan 2 if you would like to use the paid features. Learn more about billing.

For administration information, see Flows in your organization Q&A.

Troubleshooting

In many cases, you can register for Microsoft Flow by following the simple process described earlier in this topic. However, this table summarizes the most common reasons why you may not be able to sign up and describes available workarounds.

Symptom / Error Message Cause and Workaround
No Microsoft account created yet
You receive a message after entering your email during signup:

That Microsoft account doesn't exist. Enter a different account or get a new one.
You signed up with an email that doesn't yet have a Microsoft account created for it. Select the Sign up now link on that page and you'll be able to create a new Microsoft account for your email. You can use your existing email to create a Microsoft account.
.gov or .mil email addresses
You receive a message like the following during signup:

Microsoft Flow unavailable: Microsoft Flow is not available for users with .gov or .mil email addresses at this time. Use another work email address or check back later.
You cannot currently sign up for Microsoft Flow with a .gov or .mil address. Instead, you can sign in with any Microsoft Account email address such as a @outlook.com address.
Self-service signup disabled

You receive a message like the following during signup:
We can't finish signing you up. Your IT department has turned off signup for Microsoft Flow. Contact them to complete signup.
or
We can't finish signing you up. It looks like Microsoft Microsoft Flow isn't currently available for your work or school.
You have selected Sign up instead of of Sign in. If you select Sign in in the top of the home page you will be able to access Microsoft Flow.
Email address is not an Office 365 ID

You receive a message like the following during signup:
We can't find you at contoso.com. Do you use a different ID at work or school? Try signing in with that, and if it doesn't work, contact your IT department.
Your organization uses IDs to sign in to Office 365 and other Microsoft services, and those IDs differ from your email address. For example, your email address might be Nancy.Smith@contoso.com, but your ID might be nancys@contoso.com. To complete signup, use the ID that your organization has assigned to you for signing in to Office 365 or other Microsoft services.

Next steps