This project is to reduce the work of operational analysts. Their job is to log into SAP, download the report, review all invoice return lines, and send an email to over 153 stores for invoice return occurrences. This whole process is done by email and takes 8 hours per day for each analyst, currently there are 3 analysts, with a total cost of R $ 160K / year.
With the implementation of the process, the time will go from 8 hours to approximately 1 hour and 30 minutes. This will save us approximately 128K / year.
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