Aioi Nissay Dowa Insurance uses Power Automate to boost employee training efficiency
We are very happy to share an exciting Power Automate story from Aioi Nissay Dowa Insurance that was published recently! Earlier this year, Aioi Nissay also participated in the Microsoft Business Applications Summit (MBAS), where they talked about their Power Platform journey, and how they leveraged Power Automate and its Robotic Process Automation (RPA) capabilities called UI Flows to accelerate digital transformation across the company.
Click this link to watch their MBAS session: https://aka.ms/MBAS/AioiNissay
Aioi Nissay Dowa Insurance: Aioi Nissay Dowa Insurance is one of Asia’s largest insurance companies, offering a wide range of insurance services to 2.4 million individuals and businesses around the world. The company’s guiding principle is Kaizen – a Japanese concept of continuous improvement. With this principle, Aioi Nissay Dowa Insurance has encouraged its employees to help drive company-wide digital transformation, automate paper-based workflows, and improve their own business processes using low-code development tools in Microsoft Power Platform.
In order to accelerate the innovations, Aioi Nissay Dowa Insurance created an in-person training certification program to upskill the company’s citizen developers. However, the company soon encountered critical challenges to scale up the training: those employees away from headquarter could not receive the training easily due to travel and expenses; sessions were limited and less inclusive to those who cannot be away from their primary job.
By using Power Automate and Power Apps, the business strategy team built an automated e-learning portal to help streamline the processes, broaden training access, and reduce cost. Aioi Nissay Dowa Insurance is on track to boost citizen developer certifications by 350% and reduce training costs by USD1.4 million by 2022, transforming its company culture to foster a more proactive, innovation-driven employee mindset.
Read the full story at: https://aka.ms/PowerAutomateStory/AioiNissay
E-learning portal solution and how Power Automate helped: with e-learning portal, employees can remotely access training content and assessments on-demand, and earn certification for model-driven app development with Microsoft Power Platform. Power Automate is used to create training environments and Common Data Service databases automatically once employees have registered for the training. Users can work at their own pace to view the training content, complete all the assignments in the training environment, and take the exams. Power Automate assesses the test results and send result notifications to the trainees through automated emails.
Power Automate flows and UI flows used in the e-learning portal solution:
Flow 1: Create new environment and CDS database
Flow 2: Assign training environments using UI Flow
Flow 3: Assess test results and send email notification
Inside UI Flows for Windows
By transforming the training program with Power Automate flows and RPA capabilities, Aioi Nissay Dowa Insurance is on track to achieve its program goals of increasing citizen developer certifications and reducing its training costs. It has also inspired the employees with an innovation-driven mindset, and provided catalyst to accelerate the digital transformation across the company.